Features:
- Categories when opening tickets
- React-to-open ticket embeds
- Waiting and Responded categories
- Tags
- Transcripts with logs.corebot.dev or your own domain
- Response Times
- Auto close tickets after x hours (with notification)
- Commissions system
- Move a ticket up or down in categories
- Move a ticket to a specific category
- Ping users and/or staff when responding
- Tickets get deleted when users leave your server
Screenshots: